We ship all orders via USPS. We offer shipping on all orders with a flat rate of $3.99.
Delivery Times: All delivery times are estimated from the time your order leaves our processing center.
For US Orders: Normally takes 2-6 business days
For International Orders: Normally takes 8-14 business days
Domestic Orders: The purchaser is responsible for providing the correct mailing address. We do not make address adjustment unless notified. So please verify you entered the correct address. Please be certain your address is correct regardless of your ordering process, before finalizing your order. We are not responsible for goods delivered to the wrong address. If you happen to catch that you entered the wrong address you can email us at [email protected] with the correct shipping address before your order is shipped. Once shipped we will not be responsible for the wrong address.
International Orders: Currently we only ship to Canada.
Order Processing Times:
Please allow 1-3 business days to process your order. All orders after 1pm will be considered next business day (except holidays and weekends). Orders submitted on weekends will process on the next business day
Shipping is usually 2-3 business days after processing.
All packages, unless otherwise stipulated, once processed, are shipped via United States Postal Service First Class or Priority Mail (3-5 day service, not guaranteed). This service provides delivery confirmation for all of our orders. All delivery times are estimated from the time your order leaves our processing center.
Incorrect Shipping Information: If a package is returned to Miche Beauty due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. Miche is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
Lost or Stolen Packages: Miche Beauty is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Miche Beauty will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
DAMAGED PRODUCT AND INCORRECT ORDERS: In the event that you received the wrong item, an item is missing from your package, or damaged please email us at [email protected] within 72 hours and we will try to resolve the issue once verified.
No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.